Service Leadperson - Mining Technology Service

JOB DETAILS : Shift

1st / Day Shift

Location

In Field

Schedule

Work schedule to be provided by leader

Salary Range

$36.60 - $67.08 per hour

JOB SUMMARY :

Provide failure analysis and technical information support to the service department. Research and solve technical problems for Caterpillar and allied product line. Develop and maintain positive working relationships with Empire technical problem-solving personnel. Train technicians on troubleshooting techniques.

ESSENTIAL FUNCTIONS :

• Research, analyze and correct product problems.
• Make decisions on the actions to take to solve product problems.
• Participate in factory engineer field visits.
• Inspect failed parts and consult as needed with the Technical Resources department.
• Create troubleshooting aids for specific products or systems.
• Resolve technical and repetitive problems.
• Counsel others on interpretation of CAT parts reusability guidelines.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.

ADDITIONAL RESPONSIBILITIES :

KNOWLEDGE SKILLS AND ABILITIES :

EDUCATION AND EXPERIENCE :

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The "Know Your Rights" Poster is available here :

Know Your Rights" Poster.

The pay transparency policy is available here :

Pay Transparency Nondiscrimination Poster-Formatted

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information.

Empire Southwest is an EEO employer.

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment