EverWell - Senior Vice President of Technology (Remote, NZ)

SVP Of Technology

EverCommerce is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and the Wellness industry, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our company, culture, and values here.

The SVP of Technology leads the global technology function for EverWell, a EverCommerce business focused on the Beauty and Wellness industry. They are responsible for the engineering and platform strategy across both Timely and SalonBiz.

As a key member of the executive leadership team, the SVP of Technology ensures the technical vision aligns with company objectives, leads high-performing engineering teams, and drives product delivery excellence, platform scalability, and innovation. This role partners closely with the SVP of Product and other senior leaders to ensure we're building market-leading products that delight our customers and support EverWell's business growth and operational maturity.

Key areas you'll focus on : As SVP of Technology, you'll define and deliver the long-term technology vision for EverWell. You'll set the technical direction across Timely and SalonBiz, ensuring our platforms are secure, scalable, and innovative, while balancing speed, risk, and customer needs. You'll oversee platform architecture and modernization, driving improvements in cloud strategy, DevOps, and system reliability. At the same time, you'll build and lead distributed engineering teams, fostering a culture of trust, inclusion, and high performance. Operational excellence will be central. Owning delivery KPIs, budgets, vendors, and tooling, while ensuring our platforms meet the highest standards for performance and security. You'll partner closely with EverCommerce on compliance and risk, embedding strong security practices and staying ahead of emerging threats. Collaboration is key. You'll work hand in hand with Product on roadmaps and priorities, engage Sales, Support, and Success to capture customer needs, and align with Finance and IT to ensure robust governance and cost efficiency. Ultimately, you'll be the voice of technology at the executive level, championing engineering excellence and customer-first delivery.

What you'll bring. 10+ years in technology leadership roles, ideally across multiple SaaS products or business units. Proven experience leading engineering and platform teams at scale. Strong commercial acumen. Strong ability to manage costs and pragmatically work with capacity to deliver on company goals. Strong understanding of SaaS architecture, DevOps, platform thinking, and modern SDLC practices. Ability to balance strategic thinking with hands-on engagement and pragmatism. Track record of growing inclusive and high-performance engineering cultures. Skilled in cross-functional stakeholder management, from execs to individual contributors. A champion for continuous improvement, customer focus, and clear decision-making.

Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every single bullet point above. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why join us? At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We're big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year. We trust our team to work where they are the most productive. You'll have the flexibility to work from home or the office. We have office space in Auckland, Wellington, and Dunedin and provide a high-spec home office set up. We set a high bar and support our team to innovate and focus on continuous growth. You'll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.

This role is full time, permanent and can be based anywhere in New Zealand (hybrid working and some travel across NZ expected). You must be legally entitled to work in New Zealand. Applications close when we find the right person!

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!