Communications Department Director (J. Iverson Riddle Developmental Center)

Communications Department Director (J. Iverson Riddle Developmental Center)

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Communications Department Director (J. Iverson Riddle Developmental Center)

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NC Department of Health and Human Services

Job Classification Title

Agency

Division

Grade

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description Of Work

As Communications Department Director, you’ll lead a dedicated team of speech‑language pathologists and a symbol board technician, set departmental goals, and ensure that residents receive exceptional speech, language, and communication services. You’ll oversee clinical quality, mentor clinicians in creating innovative, person‑centered programs, and promote the effective use of assistive technology. Through hands‑on leadership, collaboration, and creative problem‑solving, you’ll inspire your team to deliver services that enrich communication, independence, and overall quality of life for every resident.

Knowledge, Skills, and Abilities / Management Preferences

Experience evaluating and treating speech, language, and hearing disorders in adults and / or children with intellectual and developmental disabilities, including work with augmentative and alternative communication devices (AAC).

Experience supervising professional staff, conducting evaluations, and coordinating integrated treatment plans.

Demonstrated success collaborating with interdisciplinary teams (medical, nursing, OT, PT, special education).

Proven experience managing communication and swallowing disorders and understanding their impact on health and safety.

Uses clinical outcomes, quality metrics, and feedback to guide program improvements.

Physical Requirements

Exerting up to 20 pounds of force occasionally and / or up to 10 pounds of force frequently, and / or a negligible amount of force constantly to move objects. If the use of arm and / or leg controls requires exertion of forces greater than sedentary work and the worker sits most of the time, the job is rated for light work.

Work requires visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer monitor, extensive reading, visual inspections involving small defects, small parts, and / or operation of machines (including inspection), using measurement devices, and / or assembly or fabrication of parts at distances close to the eyes.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

Information should be provided in the appropriate areas, to include the following : Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina / Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

For a list of organizations that perform this specialized service, please visit the NACES membership website at

Veteran’s and National Guard Preference

Applicants seeking Veteran's Preference must attach a DD‑214 Member‑4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education And Experience

Licensed by the Board of Examiners for Speech and Language Pathologists and Audiologist and four years of professional diagnostic and treatment experience.

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