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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Kevin Curtis - State Farm AgentGrand Rapids, MI, US
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Job Description

Job Description

Benefits :

  • Licensing Paid
  • Salary Plus Commission
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview :

Are you ready to join a dynamic team that's been making waves in insurance since 2011? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With 2 offices in Michigan - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of twelve seasoned professionals, you'll have the chance to engage with clients at both office locations, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.

ROLE DESCRIPTION :

As an Customer Relations Representative - State Farm Agent Team Member for Kevin Curtis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

    • QUALIFICATIONS :

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
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    Representative Agent • Grand Rapids, MI, US