Bilingual Community Manager

Who we are :

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Overview :

We are seeking a Bilingual Community Manager to lead the operations of one of our key properties. Fluency in English and Spanish is required, as you'll be supporting a diverse resident community and team. In this role, you will take ownership of all aspects of the community-from daily operations and team leadership to driving exceptional resident satisfaction and strong financial performance. This is an ideal opportunity for a strategic, service-focused leader who thrives in a fast-paced environment and is excited to grow within a well-supported, expanding property management company.

Essential Functions (include but are not limited to) :

Foster Resident Happiness

Create a welcoming atmosphere where residents feel at home; address concerns with empathy and professionalism.

Turn feedback into action by organizing community events and initiatives that enhance satisfaction and connection.

Property Operations Maestro

Oversee property operations, inspections, and maintenance to ensure the community is safe, clean, and well-maintained.

Partner closely with the maintenance team to resolve issues promptly and support smooth daily operations.

Leasing & Marketing Guru

Manage the leasing process, conduct tours, and guide prospective residents through their decision-making journey.

Contribute creative marketing ideas that attract new residents and strengthen leasing performance.

Financial Wizard

Prepare and manage the property budget; identify opportunities for efficiency and revenue growth.

Ensure compliance with financial guidelines, regulations, and company policies.

Team Leader & Mentor

Lead and support the onsite team, fostering a collaborative and positive culture.

Provide ongoing coaching and training to align your team with community and company goals.

Qualifications :

High school diploma or equivalent required; degree in Business, Real Estate, or related field preferred.

Bilingual in Spanish (required).

Minimum of 3 years of property management experience (affordable housing experience a plus).

Valid driver's license and reliable transportation.

Strong interpersonal and communication skills; ability to connect with diverse groups.

Passion for accountability, integrity, and delivering exceptional service.

Familiarity with Fair Housing regulations and property management software (Yardi preferred).

Physical Requirements

Ability to lift or move items up to 25 lbs occasionally (e.g., documents, small equipment).

Ability to work in various environments, including offices, construction areas, and outdoor property grounds.

Ability to communicate clearly and effectively in person and over the phone.

Ability to use computers, mobile devices, and standard office equipment.

Benefits :

Full Medical, Dental, and Vision benefits

401(k) with matching

15 days of PTO to recharge

6 Paid Holidays + 1 Floating Holiday

Housing discounts at TNC communities

Monthly perks and recognition through Nectar & Gifted

Employee Assistance Program

Career growth opportunities-we promote from within

Additional discounts through MetLife and more!

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

JOB CODE : 1000363