Tax Credit Property Manager

The Tax Credit Property Manager works closely with residents to obtain relevant information during the application process, coordinates general maintenance at the required properties, and supports the Director and Assistant Director of Tax Credit Properties to ensure department efficiency. The position works to provide eligible families and individuals with quality affordable housing, assist residents to achieve independence, revitalize the community, and provide a suitable environment for all that we serve.

Essential Functions include, but are not limited to :

• Maintains and updates all relevant resident information for assigned property, including family composition, changes in income, and other important data points. This information is gathered when residents initially apply for residence and updated as information changes.
• Plans, schedules, coordinates and oversees general maintenance, remodeling, cleaning, seurity, and construction projects. Participates in the planning for long-range rscheduls for major repairs that align with the Capital Improvement subsidy and prepares and administers contracts for these activities.
• Works closely with the Assistand Director and Director of Tax Credit Properties to ensure process and department efficiency.
• Assists in the administration of low-income housing properties funded by tax credits.
• Reviews occupancy reports to ensure that applications, selection of tenants, and assignment of dwelling units are in accordance with rules and regulations.
• Determines and communicates monthly rent amount to residents and communicates any changes to rent based onupdates to residents' information.
• Builds and manages relationshps with external property managers to create strong partnerships and aligned goals.
• Maintains open commuinication with tax credit managing agency and with Section 8 authorities to report all relevant changes to resident information.
• Maintains database of all resident data, ensuring it is accurate and up to date.
• Communicates regularly with Intake Staff to monitor information on relevant resident applications.
• Manages the transition of maintenance staff and work to New Albany Housing Authority.
• Studies housing demands, occupancy and turnover rates, and accommodation reqruiements of applciants to recommend policy updates and changes.
• Promotes engagement and a strong positive culture among residents, NAHA staff and community members.
• Serves as a liaison between residents, Board of Commissioners, and NAHA Management.
• Helps to manage activities of office staff and building and grounds maintenance as they relate to assigned properties.
• Certifies eligibility of prospective tenants, using appropriate government guidelines as well as agency ACOP.
• Directs the collection of monthly assessments, rental fees and payments.
• Investigates and resolvedscomplaints, distrubances and violations in assigned properties.
• Markets vacant space to prospective tenants through advertising or other methods.
• Consults with regulatory agencies to ensure renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
• Maintains contact with insurance carriers, fire and police departments, and other agencies to ensure protection and ocmplance with codes and regulations.
• Other duties as assiged.

Minimum Qualifications :