Benefits :
- Free uniforms
- Opportunity for advancement
- Training & development
Customer Service Representative
Location : West Palm Beach, FL
Schedule : Monday - Friday (7 : 30am - 4 : 00pm)
Hourly Rate : $15
Pay Frequency : Monthly
About Us : Nepa Wholesale, established in 2009, is a premier distributor of e-cigarettes, tobacco, and related products located in West Palm Beach, FL. We are seeking motivated, punctual individuals to join our expanding team.
Responsibilities :
Answer customer inquiries via phone, email, and in-personProvide accurate information and timely solutionsManage and resolve customer complaints efficientlyMaintain detailed records of customer interactions and transactionsProcess orders, forms, and requestsCoordinate with internal departmentsQualifications :
High School DiplomaPrevious customer service experience requiredExcellent communication skills in English (bilingual in Spanish or Hindi is a plus)Proficient in computer skills, including data entryAbility to handle high call volumes professionallyExperience working in a C-store, vape shop is a plusRequirements :
Valid Driver’s LicenseBackground ScreeningE-verification eligibilityMust reside within a 20-mile radius of West Palm Beach, FL