Talent.com
Customer Service Representative

Customer Service Representative

NEPA Wholesale IncWest Palm Beach, FL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Benefits :

  • Free uniforms
  • Opportunity for advancement
  • Training & development

Customer Service Representative

Location : West Palm Beach, FL

Schedule : Monday - Friday (7 : 30am - 4 : 00pm)

Hourly Rate : $15

Pay Frequency : Monthly

About Us : Nepa Wholesale, established in 2009, is a premier distributor of e-cigarettes, tobacco, and related products located in West Palm Beach, FL. We are seeking motivated, punctual individuals to join our expanding team.

Responsibilities :

  • Answer customer inquiries via phone, email, and in-person
  • Provide accurate information and timely solutions
  • Manage and resolve customer complaints efficiently
  • Maintain detailed records of customer interactions and transactions
  • Process orders, forms, and requests
  • Coordinate with internal departments
  • Qualifications :

  • High School Diploma
  • Previous customer service experience required
  • Excellent communication skills in English (bilingual in Spanish or Hindi is a plus)
  • Proficient in computer skills, including data entry
  • Ability to handle high call volumes professionally
  • Experience working in a C-store, vape shop is a plus
  • Requirements :

  • Valid Driver’s License
  • Background Screening
  • E-verification eligibility
  • Must reside within a 20-mile radius of West Palm Beach, FL

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • West Palm Beach, FL, US