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Systems Administrator

Systems Administrator

SparkhoundPort Allen, LA, US
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Job Description

Job Description

Description :

We are seeking a reliable and service-oriented Systems Administrator to provide on-site and remote support for business-critical applications and users. This is a tactical, hands-on role focused on stabilizing legacy systems, optimizing application performance, and ensuring seamless technical support for a team that spans both in-office and mobile environments.

This position offers strong visibility, autonomy, and a clear path to future leadership opportunities for the right candidate.

Key Responsibilities

Line-of-Business Application Support

  • Serve as the primary technical point of contact for line of business applications—user access, job monitoring, troubleshooting.
  • Troubleshoot SQL-based integrations , APIs, and third-party application connections.
  • Assist in building and maintaining SQL reports and dashboards for operational and leadership use.
  • Partner with vendors to resolve system issues, manage updates, and ensure business continuity.
  • Maintain clear documentation for workflows and support processes.

End-User & Device Support

  • Deliver in-person and remote support across all departments, including remote / mobile users.
  • Support mobile technologies including tablets, smartphones, and handheld scanners.
  • Communicate and coordinate with clients to help resolve their technical issues.
  • Resolve escalated issues not handled by Tier 1 support (you’ll oversee one Tier 1 tech).
  • Set up and configure desktops, devices, and peripherals to meet departmental needs.
  • Provide user training on system workflows and tools to improve self-sufficiency.
  • Escalate effectively to MSP or application vendors when needed.

    • Operational Support & Maintenance

  • Act as liaison between internal stakeholders and vendors, ensuring alignment and responsiveness.
  • Monitor system uptime and user access for mission-critical applications.
  • Assist with user onboarding / offboarding and system provisioning.
  • Support auxiliary devices such as barcode printers, label systems, etc.

    • Requirements :

    What We’re Looking For

    Must-Have Experience :

  • Minimum 5 years of IT experience with a strong preference for Systems Administration
  • Solid working knowledge of SQL for data queries, reporting, and basic integrations.
  • Experience supporting end users and mobile devices in complex environments.
  • Excellent interpersonal skills—ability to communicate clearly, listen actively, and build trust across teams.

    • Nice-to-Have Exposure :

  • Experience with system integrations , APIs, or third-party software connections.
  • Familiarity with Active Directory, Exchange, SharePoint, or virtualization tools is a plus.

    • Ideal Candidate Profile

    You’re not just a technician—you’re a collaborator , a problem solver , and a communicator . You understand the importance of translating technical know-how into reliable, people-focused support. Whether you're cleaning up legacy systems or helping field teams stay connected, you keep things running smoothly—and with a positive attitude.

    What’s in It for You

  • Competitive salary + benefits
  • Stability + Innovation : Join a respected company with great people, strong leadership, and a desire to modernize IT operations
  • Autonomy : Bring your ideas, streamline workflows, and drive meaningful business outcomes with support from leadership

    • Interested?

    If you're ready to level up your impact and work with a leadership team that values IT as a business driver—not just support— we want to hear from you .

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    System Administrator • Port Allen, LA, US