Taxi Dispatcher Supervisor
Responsible for overseeing a crew of 5 to 10 Taxi Dispatchers. Makes sure all of the MSY / ABM guidelines are adhered to. Communicates with the Operations Manager timely with any issues or incidents that may need to be reported to the General Manager or MSY management. Makes sure all positions are covered and works side by side with the Taxi Dispatchers.
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits.
Basic Qualifications :
- Must be 18 years of age or older
- No high school diploma, GED or college degree required.
- No experience required and on the job training provided.
Preferred Qualifications :
One (1) year of prior multi-line reception experience or dispatching experience preferredResponsibilities :
Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.Schedule and dispatch resources, which may be team members, crews / teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and / or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirementsEnsure timely and efficient movement of resources according to work orders and / or resource schedulesOversee all communications within specifically assigned area(s)Receive or prepare work orders and work schedulesRecord and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch informationRecognize and mitigate a variety of issues encountered within the department and other work environmentsConfer with clients and / or supervising personnel in order to address questions, problems, and requests for resourcesMonitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiencyCompile statistics and reports on work progressMonitor daily services and provide updates and reportsComply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authoritiesA good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code : 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.