Firstmark Operational Analyst IV

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

Assist in department as needed using analytical tools critical thinking and problem solving.

Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.

Contribute to Continuous Process Improvement.

Manage multiple conflicting priorities & consistently meet deadlines.

Prepare project plans.

Provide status to management on projects.

Act as lead on Consumer Loan projects.

Present materials and reports.

Work with other analysts and management to conduct analysis and solve problems regarding routine & chronic problems.

Acquire knowledge in systems and processes.

Act as a resource for the department.

Monitor progress of projects.

Participate in and facilitate projects to make improvements within department.

Commit to getting the job done.

Share responsibility of projects with management.

Train within department for the general and orientation modules.

Learn basics of and participate in CPI projects.

EDUCATION : 4-year college degree preferred.

EXPERIENCE : - 3-4 years of experience in an analytical student loan technical problem-solving or project management position. - Some experience with database concepts and simple query language (SQL) preferred - Some experience with report writing tools Crystal reports (Business Objects) preferred - Some experience with project management on small to medium projects preferred

COMPETENCIES SKILLS / KNOWLEDGE / ABILITIES : - Problem Solving - Business Math - Oral communications - Written communications - Decision Making and Critical Thinking - Accuracy / Attention to Detail - Initiative - Project Management - Managing Multiple Priorities - Working with MS Office - SQL experience preferred

Annual Pay Range for this role is $43672 - $82087

INDFirstmark

Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K / student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits : LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion / creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military / veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .

Nelnet is a Drug Free and Tobacco Free Workplace.

Required Experience :

Key Skills

Computer Science,Operational Risk Management,Risk Management,Six Sigma,Continuous Improvement,Lean,Process Improvement,Pricing,Customer Support,Alteryx,Kaizen,Project Management Lifecycle

Employment Type : Full-Time

Experience : years

Vacancy : 1