Front Desk Agent

Front Desk Position

Role Overview : We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office.

Responsibilities :

• Greet patients and check guests in according to established office protocols and verify and update patient information
• Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
• Collect payments from patients at the time of treatment and inform patients of financial treatment plan options
• Manage inbound and outbound calls in a timely manner

Requirements :

Compensation Package and Benefits :

Company Overview : United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care. We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.