Job Description
Job Description
We are looking for a detail-oriented Medical Scheduler to join our clients respected healthcare organization in Portland, Oregon. This position is designed as a Contract position opportunity, providing a pathway to long-term employment for the right candidate. There is potential for a full-time role if the candidate is a good fit. The role involves critical responsibilities in patient scheduling and registration, ensuring smooth operations within a dynamic clinical environment.
Responsibilities :
- Manage patient registration and check-in processes for hospital and clinic appointments, ensuring accuracy and efficiency.
- Schedule both new and follow-up patient appointments while coordinating with healthcare providers.
- Accurately update and maintain patient records, including insurance details and other essential information.
- Verify insurance coverage across commercial and multi-state Medicaid plans, ensuring compliance with authorization requirements.
- Handle work-lists related to referrals, denials, and prior authorizations with attention to detail.
- Obtain necessary authorization forms and document all relevant information in the electronic medical records system.
- Provide financial counseling and support for uninsured patients, offering guidance on available options.
- Assist with patient intake processes and scheduling functions, ensuring a seamless experience for new patients.
- Utilize Epic EMR and other software tools to streamline administrative tasks and patient interactions.
- Minimum of 1 year of experience in a medical scheduling, registration, or similar role.
- Proficiency in Epic EMR software and familiarity with patient registration systems.
- Strong understanding of insurance verification processes and Medicaid plans.
- Excellent organizational skills and attention to detail for managing patient data and documentation.
- Proficiency in Microsoft Office Suite for handling administrative tasks.
- Exceptional customer service skills and ability to communicate effectively with patients and healthcare professionals.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Prior experience in financial counseling or related functions is a plus.