System Engineer Master

Texas Capital

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks.

Responsibilities

• Responsible for supporting the daily operations of IT infrastructure components : Servers (physical and virtual), server virtualization infrastructure, Active Directory, enterprise storage, backup, messaging systems, and others
• Responsibility for uptime availability, performance, and metrics of the above infrastructure
• Provides technical expertise and troubleshooting of issues that disrupt critical business processes and provides analysis on required remediation that addresses root cause
• Provide subject matter expertise to work alongside IT Delivery teams ensuring new technology is transitioned to Operations in an efficient manner with minimal disruption to normal service provided
• Follow established ITIL guidelines for change management to ensure stability within IT Infrastructure
• Create and maintain documentation, system standards and procedures for existing and new systems
• Participate in IT Audit and Risk exercises to subjectively identify risks to the Bank's IT Infrastructure and mitigate where possible.
• Work with Information Security to evaluate penetration test findings and formulate plans to remediate the findings
• Review daily checklist and system performance reports
• Monitors daily team and individual ticket queues to ensure tickets are closed in a timely manner

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.

Qualifications

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy. Texas Capital is an Equal Opportunity Employer.