Talent.com
SR IS SUPPORT TECH
SR IS SUPPORT TECHUniversal Health Services, Inc. • Washington, DC, United States
SR IS SUPPORT TECH

SR IS SUPPORT TECH

Universal Health Services, Inc. • Washington, DC, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Responsibilities

The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the D.C. Region. U.S. News & World Report has just released the 2023-2024 ratings and rankings, in which GW Hospital is recognized as a Best Regional Hospital. GW ranks 5th in the region, which includes hospitals in D.C. and parts of Maryland, Virginia and West Virginia.

GW Hospital achieved "High Performing" status in two specialty areas, Neurology and Neuroscience.

In addition, GW Hospital receiving "High Performing" designations for the following 10 procedures : COPD, Diabetes, Heart Attack, Heart Failure, Kidney Failure, Leukemia, Lymphoma and Myeloma, Lung Cancer Surgery, Pneumonia, Prostrate Cander Surgery and Stroke.

Measured by factors such as patient outcomes, "High Performing" is a designation U.S. News & World Report bestows to recognize performance in these specialties that is significantly better than the national average. GW Hospital received the American College of Cardiology's National Cardiovascular Data Registry (NCDR) Chest Pain - Myocardial Infarction (MI) Registry Platinum Performance Achievement Award for 2023.

  • GW Hospital is the only hospital in Washington, D.C., to be recognized for this service line.

"At GW Hospital, we are proud to offer a range of advanced services and treatments. Our multidisciplinary care teams are dedicated to outstanding clinical services, research, and education to improve care, quality, and outcomes for our patients," says Ulises Torres, MD, Chief Quality Officer at GW Hospital. "These recognitions by U.S. News & World Report , which place us within the top hospitals in the region, highlight the expertise, commitment and diligence delivered to each patient in our care."

Children's National Hospital, GW Hospital's NICU partner, was recently ranked the number two hospital in the country for neonatology by U.S. News & World Report . In addition to these recent U.S. News & World Report recognitions, GW Hospital also provides high-quality care in the region through its designation as a Level I Trauma Center and designation as a Comprehensive Stroke Center.

The mission of GWU Hospital is to provide the highest quality of healthcare, advanced medical technology, and world class service to its patients in an academic medical center dedicated to education and research

We are seeking an experienced Senior Information Services Support Technician to provide support to individual users of IS equipment and technology.

  • Responsible for the configuration and installation of any new end user device including workstations, laptops, printers, and other peripherals.
  • Supports troubleshooting and resolves end user hardware and software issues and provides recommendations as required.
  • Installs and sets up new computer systems for testing and loading software. Installs software and troubleshoots software problems.
  • Answers the IT Service Center phone and checks email account, makes recommendations and troubleshoots user issues to resolution. Documents into the ticket tracking system.
  • Acts as the escalation point for customer relations matters and problem resolutions.
  • Trains new account users and verifies that access and security of Information Services resources are properly maintained according to established organizational policies and procedures.
  • Helps to train new staff on IT Service Center operations and tasks.
  • Assists the Information Technology Service Center manager with department processes to ensure service level and operational level standards.
  • Provides on-call after-hours support as required.
  • As a GWU Hospital employee you will be part of an exceptional team with the following benefit offerings :

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • More information is available on our Benefits Guest Website : benefits.uhsguest.com.

    About Universal Health Services

    One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

    Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com.

    Qualifications

    Qualification

  • Bachelor's degree in information technology or related field from an accredited college or university required.
  • Minimum 5 years' experience troubleshooting complex network, hardware, software, and printing problems.
  • Experience in acute care hospital environment.
  • Must have good judgment in defusing / mitigating serious customer relations issues.
  • EEO Statement

    All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

    We believe that diversity and inclusion among our teammates is critical to our success.

    Avoid and Report Recruitment Scams

    At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

    If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

    serp_jobs.job_alerts.create_a_job

    Tech Support • Washington, DC, United States

    Job_description.internal_linking.related_jobs
    Travel MRI Tech - $2,377 to $2,635 per week in Baltimore, MD

    Travel MRI Tech - $2,377 to $2,635 per week in Baltimore, MD

    AlliedTravelNetwork • Columbia, Maryland, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified MRI Tech in Baltimore, Maryland, 21287!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits packa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech - $3,604 per week in Timonium, MD

    Travel CT Tech - $3,604 per week in Timonium, MD

    Triage Staffing LLC • Columbia, Maryland, US
    serp_jobs.job_card.full_time
    Travel Radiology : CT Tech Timonium.Shift Details : 0H Days (3 : 16 PM-3 : 16 PM).Length : 26 WEEKS 26 weeks.Apply for specific facility details.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Tier 23 Mission IT Support Analyst

    Tier 23 Mission IT Support Analyst

    TekSynap • Bethesda, Maryland, USA
    serp_jobs.job_card.full_time
    Responsibilities & Qualifications.IT incidents and support escalated O&M issues across ODNI systems.Core responsibilities include : . Provide escalated troubleshooting of system network and us...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Surgical Tech - Certified - $1643.22 / Week

    Travel Surgical Tech - Certified - $1643.22 / Week

    Atlas MedStaff • Columbia, MD, US
    serp_jobs.job_card.full_time
    Atlas MedStaff is seeking an experienced Surgical Tech - Certified for an exciting Travel Allied job in Columbia, MD.Shift : 5x8 hr days Start Date : 01 / 12 / 2026 Duration : 12 weeks Pay : $1643.Atlas Me...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Oracle ERP Applications Support Manager

    Oracle ERP Applications Support Manager

    Office of The Chief Financial Officer • Northern Virginia, VA, United States
    serp_jobs.job_card.full_time
    Government of the District of Columbia.Office of the Chief Financial Officer (OCFO).ERP Applications Support Manager.This position is located in the Office of the Chief Financial Officer (OCFO), Of...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tier I Helpdesk Analyst - LOCAL REMOTE ONLY

    Tier I Helpdesk Analyst - LOCAL REMOTE ONLY

    RCG, Inc. • Suitland, MD, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Citizen or Permanent Resident eligible for.Hourly rate : $18 - $20 per hour.IT services to government clients.This role is ideal for IT professionals who enjoy solving problems, helping users, and k...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technology Integration Specialist

    Technology Integration Specialist

    Alexandria City Public Schools • Alexandria, VA, United States
    serp_jobs.job_card.full_time
    Alexandria City Public Schools is seeking a.Technology Integration Specialist (TIS).The TIS will design and deliver professional learning, coach staff, and model instructional technology strategies...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel MRI Tech - $2,636 per week in Bethesda, MD

    Travel MRI Tech - $2,636 per week in Bethesda, MD

    Medical Solutions • Columbia, Maryland, US
    serp_jobs.job_card.full_time
    A facility in Bethesda, MD is seeking its next amazing MRI Technologist.Read on if this sounds like your perfect fit!.Nurses and allied healthcare professionals are in high demand nationwide, and o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Lead Technology Support Engineer

    Lead Technology Support Engineer

    Capital Bank MD • Rockville, MD, United States
    serp_jobs.job_card.full_time
    Maryland and has been serving our communities since 1999.We stand as a publicly traded company (NASDAQ : CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to cli...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    UAS Integration Technician

    UAS Integration Technician

    The Johns Hopkins University Applied Physics Laboratory • Laurel, MD, United States
    serp_jobs.job_card.full_time
    Are you interested in working in multi-disciplinary teams to advance the state-of-the-art in autonomous systems, uncrewed air systems, artificial intelligence, software design, embedded systems, vi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Axon System Administrator Hybrid Arlington, VA

    Axon System Administrator Hybrid Arlington, VA

    Arthur Grand Technologies Inc • Arlington County, Virginia, USA
    serp_jobs.job_card.full_time
    Arthur Grand Technologies is currently seeking a highly motivated and skilled.Long Term Contract Arlington VA - Hybrid.Position : AXON System Administrator. Location : Arlington VA - Hybrid.Client is...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel MRI Tech - $2,377 to $2,635 per week in Baltimore, MD

    Travel MRI Tech - $2,377 to $2,635 per week in Baltimore, MD

    LRS Healthcare • Columbia, Maryland, US
    serp_jobs.job_card.full_time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel MRI Tech - $2,259 to $2,504 per week in Alexandria, VA

    Travel MRI Tech - $2,259 to $2,504 per week in Alexandria, VA

    AlliedTravelCareers • Alexandria, VA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified MRI Tech in Alexandria, Virginia, 22310!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pack...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Surgical Tech - $1670.53 / Week

    Travel Surgical Tech - $1670.53 / Week

    Host Healthcare • Columbia, MD, US
    serp_jobs.job_card.full_time
    Host Healthcare is seeking an experienced Surgical Tech for an exciting Travel Allied job in Columbia, MD.Shift : Inquire Start Date : 01 / 12 / 2026 Duration : 12 weeks Pay : $1670.At Host Healthcare, we ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech - $2949 / Week

    Travel CT Tech - $2949 / Week

    Medpro Healthcare Staffing • La Plata, MD, US
    serp_jobs.job_card.full_time
    Medpro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in La Plata, MD.Shift : 5x8 hr PMs Start Date : 01 / 05 / 2026 Duration : 13 weeks Pay : $2949 / Week.Joint Co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Remote Computer User Support Specialists (Professional, Scientific, and Technical Services) - AI Trainer ($60-$110 per hour)

    Remote Computer User Support Specialists (Professional, Scientific, and Technical Services) - AI Trainer ($60-$110 per hour)

    Mercor • Alexandria, Virginia, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Mercor is recruiting • •Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector • • as independent contractors working on a research project • •for one of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Alexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Specialist to provide support for their software products and services.Key Responsibilities Provide phone, email, and chat support for customers using ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Support Scientist IV

    Support Scientist IV

    STC • Greenbelt, Maryland, USA
    serp_jobs.job_card.full_time
    About Science and Technology Corporation (STC) : .Founded in 1979 Science and Technology Corporation (STC) provides award-winning scientific engineering and technical services to U.Government and ind...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted