Senior Data Analyst

A company is looking for a Senior Data Analyst (Customer Experience). Key Responsibilities Analyze large datasets related to agent performance and support interactions Design and evaluate LLM agents and implement evaluation pipelines for response quality Automate data tasks and optimize workflows using Airflow and Python Required Qualifications 3+ years of experience as a data analyst in a data-heavy environment Advanced SQL skills, preferably in BigQuery and / or ClickHouse Proficiency in Python for data analysis and automation Experience with data visualization tools such as Tableau and Metabase Understanding of Airflow and modern data pipelines