Manager - Software
To plan & execute high quality, on-time and on-budget delivery of assigned projects. To ensure customer satisfaction through delivery excellence. To ensure efficacy of customer communication & reporting.
Key Responsibilities and Accountabilities :
- Plan and track project timelines and milestones using appropriate tools.
- Ensure project level customer satisfaction targets are met
- Plan & execute deliverables within schedule, cost and quality
- Proactive communication & timely response to customers
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Estimate the resources needed to achieve project goals
- Plan & track direct costs of the projects
- Plan & track utilization of resources, such as manpower, software, hardware, infrastructure etc
- Ensure projects are executed within budget
- Ensure accuracy & timelines of invoices
- Ensure all projects are executed in compliance with process / quality standards of organization and according to contractual terms
- Adherence to project contractual compliances
- Ensure process adherence & improvements
- Compile project MIS on a periodic basis and review with customer
- Improve team productivity
- Ensure the induction & assimilation of people to the projects
- Retention, Development & career progression of team members
- Resolve people issues and Employee satisfaction within projects
Education Qualification :
Degree : B. E / MCACertifications (if any) : NAMinimum Experience Required :
4 years of domain experience and 4 years of project managementMinimum 2 years' experience in managing large teams of 20-40 resourcesDomain / Functional Skills :
Project management skills, like estimation, planning, monitoring and controlling, etcSDLC Process awarenessKnowledge in multiple technologiesODC Engagement ModelDomain knowledge