Manager - Software

Manager - Software

To plan & execute high quality, on-time and on-budget delivery of assigned projects. To ensure customer satisfaction through delivery excellence. To ensure efficacy of customer communication & reporting.

Key Responsibilities and Accountabilities :

• Plan and track project timelines and milestones using appropriate tools.
• Ensure project level customer satisfaction targets are met
• Plan & execute deliverables within schedule, cost and quality
• Proactive communication & timely response to customers
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Estimate the resources needed to achieve project goals
• Plan & track direct costs of the projects
• Plan & track utilization of resources, such as manpower, software, hardware, infrastructure etc
• Ensure projects are executed within budget
• Ensure accuracy & timelines of invoices
• Ensure all projects are executed in compliance with process / quality standards of organization and according to contractual terms
• Adherence to project contractual compliances
• Ensure process adherence & improvements
• Compile project MIS on a periodic basis and review with customer
• Improve team productivity
• Ensure the induction & assimilation of people to the projects
• Retention, Development & career progression of team members
• Resolve people issues and Employee satisfaction within projects

Education Qualification :

Minimum Experience Required :

Domain / Functional Skills :