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Administrative Assistant

Administrative Assistant

Acro Service CorpSan Leandro, CA, US
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Job Description

One of our Prominent clients, engaged in Elevator industry is looking for an Administrative Assistant role in San Leandro, CA 94577

Job title : : Administrative Assistant

Duration : : 6 Months - CONTRACT

Location : : San Leandro, CA 94577 (ONSITE)

Shift : : 1st Shift - Monday - Friday (7 : 30AM - 4 : 30PM)

Essential Functions

  • Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in / out, sends down car listing and communicates information to Dispatch and supervisors.
  • Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
  • Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
  • Tracks Operations systems and tool audits.
  • Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
  • Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
  • Assigns tickets to mechanics, as needed.

Qualifications

  • Three to six months related experience and / or training in basic business administration.
  • Strong customer service experience and abilities are required. Effective verbal and written communication skills are required.
  • Oracle database knowledge
  • Must be organized and detail-oriented to manage multiple projects. Some elevator administrative work preferred
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    Administrative Assistant • San Leandro, CA, US