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Certified Medical Assistant / Administrative Assistant

Certified Medical Assistant / Administrative Assistant

Alfredo H Arellano PMHCNS-BC, PAEl Paso, TX, US
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Benefits :

  • Competitive salary
  • Paid time off
  • Training & development
  • Wellness resources

Job Summary

  • Performs a variety of duties to include psychiatric office secretarial duties and administrative tasks which require knowledge of customer service, insurances, co-pays, deductibles,  practice policies to ensure patient satisfaction and positive outcomes. Also assists with Certified Medical Assistant duties like vital signs, injection administration and Transcranial Magnetic Stimulation treatments.

    • ROLE AND RESPONSIBILITIES

  • Greet visitors as soon as they enter, determine their needs and direct them to the proper area of the practice.
  • Collect information from patients, including insurance information, money for copays and contact information to put into electronic medical record.
  • Check insurance eligibility on patients with appointments and call patients whose insurance is not active.
  • Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner.
  • Maintain office inventory, ensuring there are always efficient levels of medical supplies and other office equipment.
  • Assist medical staff with responding to correspondence, including email and physical letters.
  • Takes monies owed, posts monies and produces a receipt for the patient.
  • Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services.
  • Maintains master calendar for medical staff.
  • Completes required paperwork or documentation.
  • Ensure patient has signed consent forms for TMS, authorizations by insurance are in place and TMS sessions are administered according to protocols.
  • Assist provider with cortical mappings, measurements and cap placement.
  • Explaining TMS procedures and its possible effects on patients, as well as answering questions.
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    Certified Medical Assistant • El Paso, TX, US