RN Clinical Liaison

Overview

Connect Care. Guide Families. Make Every Day Count.

We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

Essential Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services

About You

Education

Licensed Nurse with three to five years of hospice experience required.

BSN with five or more years of hospice experience preferred.

Experience

Minimum of three years of hospice experience required.

Prior experience as a discharge planner, case manager, or educator preferred.

Licenses and Certifications

Current RN license to practice nursing in the state of employment.

CPR certification.

Valid driver’s license and automobile insurance.

Skills and Knowledge

Strong knowledge of hospice care and the unique needs of patients and families.

Familiarity with community resources and referral networks.

Excellent patient assessment and documentation skills.

Ability to supervise staff, coordinate services, and manage programs effectively.

Strong communication and interpersonal skills with sensitivity to diverse backgrounds.

Personal Qualities

Compassion and sensitivity to the needs of terminally ill patients and their families.

Flexibility to manage a variety of tasks and shifting priorities.

Professional maturity, collaboration, and tact in working with interdisciplinary teams.

Ability to influence and educate referral sources, patients, and families.

Demonstrated commitment to patient advocacy and quality care.

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem) :

Additional Full-Time Benefits :

Apply Today – Your work can help transform how care is delivered.

Legalese

Location

Heartland Hospice

Our Company

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include :

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Related Job Titles

Hospice Nurse, RN Hospice Liaison, Clinical Liaison, Hospice Admissions Nurse, Case Management Nurse, End-of-Life Care, Patient Advocate, Nurse Educator, Hospice Intake Nurse, Discharge Planner, Referral Nurse, Home Health Liaison