Business Development Manager

Boston Retail Solutions Job Description

Title : Business Development Manager - Developers

Reports to : Director of Business Development and Marketing

Location : Remote, Hybrid or Onsite

The Business Development Manager will be responsible for driving new business growth, cultivating strategic relationships with mall developers, and securing national or regional agreements that establish our company as the preferred or required barricade vendor. This role requires a strategic thinker with a proven track record in B2B sales, excellent communication skills, and the ability to navigate complex, multi-stakeholder relationships within the commercial real estate and retail development sectors.

POSITION ACCOUNTABILITIES :

Achieve Revenue Targets : The fundamental goal is to meet or exceed the growth sales targets that will come from building a portfolio of brand new accounts (net new logos and properties) and successfully onboarding (e.g. contractual negotiations, rate structures, and service level agreements) into Boston Retail Solutions.

KEY RESPONSIBILITIES :

Expanding Developer Relationships. Build and strengthen both new and existing relationships with mall developers, with the goal of establishing national or regional agreements that position the company as the preferred barricade and graphic vendor.

Drive Strategic Engagements.  Identify the right contacts within development organizations, create compelling presentations, and provide consultative solutions that demonstrate the value of a standardized barricade partnership across multiple properties.

Lead the Agreement Process.  Manage the full cycle of national and regional developer agreements, including drafting and negotiating contracts, and working closely with internal operations teams to ensure seamless onboarding and execution once agreements are secured.

Proactive identification and pursuit of new sales opportunities. This involves generating new business through effective solution sales techniques and managing the entire sales process from initial prospecting to securing deals.

Demonstrate sales acumen, product knowledge, and a strong client-centric approach to relationship management.

Identify and pursue new sales opportunities through proactive outreach, networking, and lead generation.

Build and maintain strong, long-lasting client relationships, understanding their needs and providing tailored solutions.

Use given sales strategies to achieve and exceed individual sales quotas.

Creates compelling proposals and delivers engaging presentations to prospective and existing developer clients, tailoring solutions to demonstrate the value of long-term barricade partnerships and regional agreements.

Stay informed about industry trends, competitive landscape, and market demands to identify new growth opportunities.

Work closely with the design, production, and installation teams to ensure seamless project execution and client satisfaction.

Maintain accurate records of all sales activities and client interactions in the CRM system, providing regular reports on sales performance, contacts made, and sales step progression.

EXPERIENCE, EDUCATION, AND SKILLS :

Bachelor’s degree in business, marketing or related field / or equivalent experience is required.

5+ years of proven experience in B2B sales, with a track record of securing contracts and long-term agreements with enterprise-level or developer clients.

Experience with retail general contractors is highly preferred.

Exceptional communication, negotiation, and presentation skills.

Strong customer relationship management skills, including the creation of customer messaging and excellent verbal skills.

Ability to effectively communicate with multiple levels in the organization, including C-Suite.

Strong business acumen and ability to understand complex client needs.

HubSpot and or relevant direct experience with CRM as a prospecting tool.

Strong organizational and time management skills with demonstrated success as a self-starter working independently.

Self-motivated, proactive, and results-driven.

Ability to learn and articulate technical product information.

Comfortable and resilient in the face of rejection; balancing patience and persistence.

Displays competitive spirit but plays within the rules .

Demonstrated and quantifiable history of identifying and closing business with new customers.

Able to strategically identify opportunities and close on new business.

Collaborative skills to work alongside colleagues at all levels in the organization.

Competent in Google Workspace.

Valid driver's license and willingness to travel as needed

OTHER QUALIFICATIONS :

Commitment to upholding our Company’s Core Values :

Keep Your Word

Care for Your Colleagues

Do Things Right the First Time

Exceed Customer Expectations

Think Like an Owner

Travel : Frequent travel in this position is expected. Ability to accommodate local and national overnight travel as needed is a requirement.

Hours of work : This is a full time, exempt position often requiring at least 40 hours a week with additional hours needed at times. Typical schedule is Monday - Friday day shift hours, but also requires flexibility including days, nights and weekends as needed.

Work environment : This job will take place either remotely or in a traditional office setting

Physicality : This position will require prolonged periods of sitting at a desk and working on a computer, frequent use of computer systems and exposure to computer screens for extended periods of time. This role includes local and national travel and the physicality requirements come with

• This role will be a salary + commission compensation structure