Job Summary :
The Business Analyst will work on fast-paced projects to gather requirements for a web-based application automating a paper-driven process. The role involves creating documentation, UI / UX mockups, test plans, and user training materials. The ideal candidate will be organized, customer-friendly, and able to analyze complex business processes.
Location : Washington, District of Columbia, United States
Responsibilities :
- Gathering and documenting business requirements.
- Creating user interface / user experience mockups, workflows, use cases, and user stories.
- Developing user documentation for training purposes.
- Writing test plans and test scripts.
- Conducting various testing activities.
- Analyzing complex business processes and workflows to propose improvements.
Required Skills & Certifications :
5 years of experience with SDLC including Agile methodology.5 years of experience developing documentation including BRD, FRD, Use Cases, and User Stories.5 years of experience developing UI / UX mockups and workflows using Visio and other design tools (Adobe XD preferred).5 years of experience gathering and interpreting relevant information via interviews, observation, surveys, meetings, and reading manuals / documentation.5 years of experience writing test plans and test scripts and conducting various testing.5 years of experience analyzing complex business processes and workflows to propose improvements.4-year college degree or equivalent study.Preferred Skills & Certifications :
5 years of experience creating user training manuals and conducting user training and demos.4 years of customer service / end user support / helpdesk support experience.Special Considerations :
Absences greater than two weeks must be approved in advance, and contact information must be provided.The resource may be dismissed if they do not return to work by the agreed-upon date.Fingerprinting and a full state & federal background check will be completed.Travel within NJ is required and not reimbursed.One hour unpaid lunch.Scheduling :
Not specified.