Job Description
Job Description
Tier 3 Network Engineer
SSE is a leading technology company serving St. Louis, MO for over 30 years. We are seeking talented Tier 3 Network Engineer to join our Network Technologies team. The primary responsibility is to provide support of management of all SSE’s toolsets within our “Tech Stack”. The right candidate will show a focus on customer service and customer care, and grow technically within a company that places technical service, customer-first interaction and delivery as its most critical success measure.
This is a onsite position located in St. Louis, Missouri.
Essential Job Functions / Skills :
- Project management and project implementation experience
- Excellent organizational skills and attention to details
- Deliver solutions based on established practices and procedures
- Able to work when required with minimal supervision, but willing to additionally work in and contribute to a collaborative team environment
- Strong consulting skills and ability to develop and clearly present solutions
- Triage, review, and troubleshoot issues with various IT tools RMM
- Demonstrated practical knowledge and experience with Microsoft Servers & Desktops
- Demonstrated practical knowledge in LAN / WAN technologies
- Extensive experience with creating IT documentation
Technical Skills :
Note : Please review qualifications below – while we seek these skills across the team, we seek individuals with most of the skills, not necessarily all of them.
Remote Management Tool : Kaseya or similarScripting & Automation : Powershell, batch scripting or similarCorporate Anti-Virus Software Management : Crowdstrike, SentinelOne or similarCorporate Backup Management : Unitrends, Datto, Backupify / Datto SaaS ProtectionCorporate Spyware Software Management : Malwarebytes or similarReporting : Brightgauge, Liongard, Backup Radar, KaseyaWindows Patch Management : Automox or similarSpam Filtering : Barracuda, AppRiver or similarServer Operating Systems : Windows Server 2012-2025Directory Services : Active Directory, Group Policy ManagementCore Network Services : DNS, DHCP, Remote Desktop ServicesNetworking Technologies : Cisco Meraki devices (firewall, switching, WAPs, etc.) or similarTicketing Workflow Administration : AutoTask or similarDocumentation : ITGlueVulnerability Management : ConnectSecure / CyberCNSHypervisors : Hyper-V, VMWareEducation & Experience :
Bachelor or Associates degree in related field preferred5+ years network or systems administration experiencePrevious work experience with a Managed Service Provider is a plusThis position must meet Export Control compliance requirements. therefore a "US Person" as defined by 22 C.F.R. $ 120.15 is required." US Citizen or Lawful Permanent Resident (Green Card).
Benefits :
Insurance : Health, vision, dental; PTO; 401k; paid holidays, weekly payContinuing Education : SSE encourages team members to participate in Microsoft and other skill development programs on an on-going basis