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Tier III Network Engineer

Tier III Network Engineer

SSESaint Louis, MO, US
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Job Description

Job Description

Tier 3 Network Engineer

SSE is a leading technology company serving St. Louis, MO for over 30 years. We are seeking talented Tier 3 Network Engineer to join our Network Technologies team. The primary responsibility is to provide support of management of all SSE’s toolsets within our “Tech Stack”. The right candidate will show a focus on customer service and customer care, and grow technically within a company that places technical service, customer-first interaction and delivery as its most critical success measure.

This is a onsite position located in St. Louis, Missouri.

Essential Job Functions / Skills :

  • Project management and project implementation experience
  • Excellent organizational skills and attention to details
  • Deliver solutions based on established practices and procedures
  • Able to work when required with minimal supervision, but willing to additionally work in and contribute to a collaborative team environment
  • Strong consulting skills and ability to develop and clearly present solutions
  • Triage, review, and troubleshoot issues with various IT tools RMM
  • Demonstrated practical knowledge and experience with Microsoft Servers & Desktops
  • Demonstrated practical knowledge in LAN / WAN technologies
  • Extensive experience with creating IT documentation

Technical Skills :

Note : Please review qualifications below – while we seek these skills across the team, we seek individuals with most of the skills, not necessarily all of them.

  • Remote Management Tool : Kaseya or similar
  • Scripting & Automation : Powershell, batch scripting or similar
  • Corporate Anti-Virus Software Management : Crowdstrike, SentinelOne or similar
  • Corporate Backup Management : Unitrends, Datto, Backupify / Datto SaaS Protection
  • Corporate Spyware Software Management : Malwarebytes or similar
  • Reporting : Brightgauge, Liongard, Backup Radar, Kaseya
  • Windows Patch Management : Automox or similar
  • Spam Filtering : Barracuda, AppRiver or similar
  • Server Operating Systems : Windows Server 2012-2025
  • Directory Services : Active Directory, Group Policy Management
  • Core Network Services : DNS, DHCP, Remote Desktop Services
  • Networking Technologies : Cisco Meraki devices (firewall, switching, WAPs, etc.) or similar
  • Ticketing Workflow Administration : AutoTask or similar
  • Documentation : ITGlue
  • Vulnerability Management : ConnectSecure / CyberCNS
  • Hypervisors : Hyper-V, VMWare
  • Education & Experience :

  • Bachelor or Associates degree in related field preferred
  • 5+ years network or systems administration experience
  • Previous work experience with a Managed Service Provider is a plus
  • This position must meet Export Control compliance requirements. therefore a "US Person" as defined by 22 C.F.R. $ 120.15 is required." US Citizen or Lawful Permanent Resident (Green Card).

    Benefits :

  • Insurance : Health, vision, dental; PTO; 401k; paid holidays, weekly pay
  • Continuing Education : SSE encourages team members to participate in Microsoft and other skill development programs on an on-going basis

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    Network Engineer Iii • Saint Louis, MO, US