Manager of Collections and Client Services

Handle heavy volume assignments for key corporate clients to ensure all client issues, specialized billing, internal protocol and the Company's guidelines are followed and met. Build strong relationships with clients to understand their needs by ensuring their billing contracts, etc. are correct and accurate before issuance and other issues that may arise. Identifying new business updates for PRIME and clients by relaying and implementing correct processes correctly. Manage customer relations and address all concerns as point of contact. Monitor the client usage and identify any potential issues that may arise. Acts as a liaison and works closely with internal teams ex : customer care, accounting, and clinics to ensure the best services and accurate information is given to the client on a timely basis. Identifying areas for improvement in the collections process and implementing changes to enhance effciency. Managing all collection processes. Coordinator and oversee specialized billing....Client Service, Manager, Collections, Accounting, Healthcare, Business Services, Client