Senior Data Analyst

Loop is redefining the future of EV charging. Backed by Fifth Wall and Agility , we've rapidly grown into one of the fastest-expanding networks in the U.S., deploying more than 7,500 chargers since our launch in 2019. We're not just building infrastructure - we're driving the shift toward a smarter, cleaner, and more connected transportation future.

Responsibilities :

• Analyze large and diverse data sets from EV charging stations, vehicles, customers, and grid systems.
• Work with Operations team to establish SLAs and KPIs for network performance, troubleshooting response times, and uptime reliability.
• Develop dashboards and reports to track SLAs and KPIs such as charger utilization, uptime, energy delivered, and customer wait times.
• Generate automated reporting for Rebate Programs, Compliance Reporting, Financial reporting and customer insights.
• Collaborate with Product, Operations, and Finance teams to deliver actionable insights.
• Build forecasting models to support charger demand planning and infrastructure expansion.
• Work with Operations team to root operational inefficiencies, outages, or customer dissatisfaction using data.
• Translate technical findings into clear recommendations for both technical and non-technical stakeholders.
• Design and maintain robust data pipelines, ensuring data quality, consistency, and availability.

Requirements :

Preferred Qualifications

The pay range for this role is :

70,000 - 130,000 USD per year(HQ)

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