Health Insurance Member Services Representative

Health Insurance Member Services Representative

We're Sutherland, and we are seeking attentive, empathetic, goal-oriented individuals to support the expanding needs of one of our largest health insurance company customers. In this role, you will be responsible for delivering an exceptional customer experience by responding to calls and occasionally, email and / or chat related to benefits, billing and coverage, plan options, claims, payments, finding providers and other general questions. Do you enjoy helping others, answering questions and resolving problems? Do you have any experience in the healthcare / medical field or are you interested in pursuing a career in the field? Are you looking for an opportunity to build a fulfilling career while working from home?

Join Us.

Job Description

When you join us, you'll enjoy :

• Competitive hourly rate
• Medical, dental and vision benefits
• Paid training & PTO
• Company-provided equipment
• Advancement opportunities 80% of our frontline leaders have been promoted from within
• Monthly rewards & recognition programs
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note : YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note : YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.