Customer Support 2.0

Job Description

Job Description

Superior Virtual Solutions is seeking friendly and detail-oriented individuals to join our team as Remote Customer Service Representatives . This flexible work-from-home opportunity is perfect for those who enjoy assisting others and want to be in control of their own schedules.

Key Responsibilities :

Handle inbound and outbound customer service calls on behalf of various clients

Provide accurate, courteous, and efficient service

Enter customer information into internal systems with attention to detail

Follow up with customers when necessary

Maintain performance standards and qualify for growth opportunities

Requirements

High school diploma or equivalent

Strong communication and interpersonal skills

Reliable internet and a quiet workspace

Basic computer proficiency (Microsoft Office, typing, etc.)

Flexibility to set your own hours, including evenings and weekends

Technical Requirements (Required Before Starting Work) :

Windows 11 operating system

16 GB RAM (required for top clients)

Desktop or laptop (no Chromebooks or Macs)

Dual monitors (not needed at the time of application submission)

USB noise-canceling headset

Hardwired internet connection

Benefits

Start at $12–$15 / hour

Advancement opportunities based on performance

100% remote work

Supportive and professional virtual team