Medical Assistant 2 University Health Services

Medical Assistant 2 (9252C), University Health Services - 80660

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Medical Assistant 2 (9252C), University Health Services - 80660

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Join to apply for the Medical Assistant 2 (9252C), University Health Services - 80660 role at Inside Higher Ed

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

Occupational Health Clinic. Providing services for UC Berkeley employees. Workers compensation injuries, pre-hire screening, and campus surveillance needs.

Application Review Date

The First Review Date for this job is : 09 / 03 / 2025. This job will remain open until filled.

Responsibilities

Clinic Reception - Front Office :

• Greets patients, verifies eligibility, and accurately completes check-in / check out of patients using correct forms.
• Answers telephone and refers to appropriate personnel as required to meet patient needs. Takes clear and accurate messages.
• Answers most patient questions; is able to escalate to Nurse Manager as appropriate.
• Schedules / reschedules patient appointments, using a computerized appointment system (currently Epic EHR).
• Assists with scheduling for patients with needs outside of Occupational Health Clinic (such as physical therapy, jobs abilities exams, etc.)
• Troubleshoots complex scheduling needs.
• Sends No Show letters to patients and to Sedgwick.
• Assists in maintaining smooth clinic operations and optimal patient flow.
• Directs or escorts patients as necessary. Assures that patients leaving the area have appropriate instructions, forms and work status, and pertinent referral information.
• Processes state forms and documents (such as Doctor's First Report).
• Assist with urgent requests from providers or Urgent Care

Patient Care - provides back up for Back Office MA :

Back Office And Administrative Support

Clinic Maintenance And Supplies

Other duties as assigned.

Required Qualifications

Education

Knowledge, Skills And Abilities

Preferred Qualifications

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

How to Apply

To apply, please submit your resume and cover letter.

Other Information

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

To apply, visit .HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=80660&PostingSeq=1&SiteId=21&languageCd=ENG&FOCUS=Applicant

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