Job Description
Job Description
Description
The Operations Manager, in support of the Director of New Studio Openings and Operations, is responsible for the oversight of specific operational platforms, completing studio operations' activities, and support of New Studio Openings and training initiatives. Ideally, this position would be based in or around the following cities : Atlanta, GA; Dallas, TX; Nashville, TN; or Chicago, IL.
REPORTING RELATIONSHIP
The Operations Manager will report directly to the Director of New Studio Openings & Studio Operations.
Key Responsibilities
- Responsible for managing and assisting in operational projects and strategies.
- Responsible for the Supply Ordering platform.
- Maintains monthly budgets, and office and medical supplies catalog, to ensure efficiency and cost-effectiveness of supplies and inventory.
- Responsible for Service Channel, partnering with the Construction Manager on certain projects.
- Supports activities in Studio Management and Field Communication Platforms.
- Supports New Studio Opening Activities.
- Evaluates studio operational processes and procedures, problem solves and presents new ideas.
- Maintains and updates studio operations policies and procedures.
- Assists in training the field and reinforces consistency and compliance.
- Executes required reporting for field leaders, including schedules as required.
- Partners with Headquarters Partners, as needed, for implementation and follow-up of Company and Studio initiatives and training tools to maximize the effectiveness of Operational systems.
- Other duties as assigned.
Travel : This position requires extensive travel; 50%+
Skills Knowledge and Expertise
Requirements for the position
To fulfill this role, the Operations Manager will possess a broad range of operational skills in a retail and / or Medical Spa / Studio environment.
Education and Experience
Bachelor’s degree or commensurate experience3-5 years of med spa / studio or retail operations experienceWork Skills :
Highly effective organizational skillsProficient in Microsoft Office and ExcelExceptional communication skills are a must, both written and verbalExperience with Zenoti Studio Management Software and Service Channel Platforms; PlusWorks well under pressure; Proven time management skillsAbility to multitaskBenefits
14 Days Paid Time Off9 Paid HolidaysMedical, Dental, Vision 50 / 50 PrimaryMedical, Dental, Vision 25 / 75 DependentsShort Term Disability, AD&D, and Life Insurance 100% company paid401k Employee ContributionComplimentary Services for all Team MembersFriends and Family DiscountTeam Member Referral Bonus