Game Room Technician / Manager

Position Summary :

The Game Technician is responsible for the day-to-day operations and maintenance of all game room units in a Gattitown facility. This position also ensures that all midway equipment meets safety standards and is in proper operating condition.

Essential Functions :

• Operation and maintenance of Redemption based game units.
• Operation and maintenance of Video based games units.
• Operation and maintenance of Attraction based game units.
• Other game units as determined by store.
• Game unit integration with redemption and gaming cashless systems (if installed).
• Cooperative efforts with Midway / Redemption Manager for plush stock levels.
• Preventative maintenance of game room units (internal cleaning and monitoring).
• Troubleshooting game room units that are not operational and / or require manufacture parts and upgrades.
• Daily safety checks of game room units (with a focus on attraction-based units).
• Game room attendant safety training where necessary.
• Vendor relationship management with game manufacturers and parts suppliers.
• Partners with management staff to understand the impact of game performance on the business.
• Management of game rotations on a quarterly basis.
• Innovation in identifying additional avenues of revenue or increasing revenue with game room layout(s), redemption plush opportunities as well as any other item that would increase the value of a guests experience in the Midway.