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Creative Operations Director
Creative Operations DirectorCommunity Tax • Chicago, Illinois, USA
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Creative Operations Director

Creative Operations Director

Community Tax • Chicago, Illinois, USA
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Job Summary

The Creative Operations Director is the bridge between strategy and execution a mix of project manager creative director and problem solver. This is a builder role. Youll be setting up the creative department from scratch designing the systems processes and structure that make great work possible.

This job collaborates directly with the VP Marketing and is optimal for someone who can move comfortably between creative conversations and operational ones to bring visions to life. Youll work across marketing media and automation to make sure ideas dont just sound good but actually perform. Youll bring clarity consistency and direction to a fast-moving environment while keeping things fun and collaborative along the way.

Responsibilities

Creative Strategy and Leadership

Translate business and marketing goals into creative plans that inspire action.

Build and oversee campaign development from concept through launch with VP Marketing.

Develop brand and sub-brand systems templates and workflows that scale across channels.

Project Management and Process Design

Create and manage timelines workflows and tools that keep projects running smoothly.

Lead creative reviews manage feedback loops and ensure final delivery hits the mark.

Identify whats working and improve what isnt continuously refining how the team operates.

Cross-Functional Collaboration

Partner closely with marketing design and performance teams to keep creative aligned with goals while outsourcing and managing projects.

Manage agency and freelancer relationships and keep external partners synced with internal priorities.

Build strong relationships across departments to keep communication clear and consistent.

Team Development and Culture

Help recruit onboard and mentor vendors copywriters creative designers and more.

Build a team culture that values creativity accountability and progress.

Encourage experimentation celebrate wins and keep things moving even when it gets messy.

Qualifications

7 years of experience in creative project management marketing operations or creative leadership.

Proven track record of building or improving creative processes that drive results.

Strong understanding of storytelling design and brand consistency.

Experience managing cross-functional projects with internal and external teams.

Skilled in creative tools (Adobe Creative Suite Canva) and project systems (Asana ClickUp Monday).

Excellent communication and leadership skills with a bias toward action and clarity.

Why Youll Like It Here

This is a builders playground. Youll have the freedom to design how the creative engine runs not just execute within someone elses system. Youll work with a leadership team that values ideas speed and execution. Its creative work with structure strategy with imagination and enough chaos to keep things interesting.

HYBRID work based in our Chicago office conveniently locate near OHare International Airport

COMPENSATION : Base Salary range of $80000 to $90000 plus incentive bonus up to 20% of base compensation.

FULL BENEFITS include Medical Dental Life Disability Paid Time Off 401(k) with Company match and more.

Required Experience :

Director

Key Skills

Employee Relations,Employee Evaluation,Management Experience,Profit & Loss,Conflict Management,Operations Management,Project Management,Budgeting,Leadership Experience,Supervising Experience,Leadership management,Financial Planning

Employment Type : Full Time

Department / Functional Area : Marketing

Experience : years

Vacancy : 1

Monthly Salary Salary : 80000 - 90000

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Creative Director • Chicago, Illinois, USA

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