Agent Appointment and Onboarding Specialistillumifin • REMOTE, MN
Agent Appointment and Onboarding Specialist
illumifin • REMOTE, MN
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job_description.job_card.job_descriptionSolid partnering skills which contribute to building relationships with partners and other service team members; displays outstanding communication and interpersonal skills (oral and written) Self-directed ability to multi-task and prioritize appropriately when competing demands and large volumes develop, both as part of team and individually; ability to adapt and work effectively in a continuously changing environment Solution-oriented individual demonstrating solid analytical and problem-solving skills Ability to seek out developmental opportunities and continuously improve skills Consistently demonstrate a high level of professionalism through a strong worth ethic that positively influences the work habits of the team Detail oriented with a focus on quality and consistently meeting goals
Job Description
The Agent Appointment and On-boarding Specialist is responsible for completing the agent appointment and on-boarding process in a fast-paced, multi-tenant environment. Successful Processors in this role are dependable, proactive, and will maintain Productivity, Efficiency, and Quality performance standards, within Service Level Agreements.
Job Description
- Agent onboarding, including but not limited to reviewing agent-contracting paperwork for completeness and accuracy, and document incorrect and / or missing items. Enter acceptable agent contracts into the system of record.
- Review and respond to emails from agents and / or their staff regarding their appointment / onboarding information clearly communicating the requested information and next steps where applicable.
- Additional responsibilities as assigned by Manager.
Requirements
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Onboarding Specialist • REMOTE, MN
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