Front Desk Assistant

Job Title : Front Desk Assistant

Location : Cincinnati, OH

Employment Type : Full-time - onsite

Reports To : Owner

Our client, a healthcare clinic, has an opening for a Front Desk Assistant.

The Front Desk Assistant manages daily patient and physician scheduling using Practice Management system for ordering of labs, diagnostic test orders and scheduling doctor's visits, follow-up appointments and hospital procedures and surgeries as needed. Schedules appointments to optimize patient satisfaction, provider time and treatment room utilization. Confirms appointments and scans orders into Electronic Medical Record (EMR).

MUST HAVE’S :

• High School Diploma or equivalent.
• Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone.
• Excellent customer service skills.
• Excellent computer skills to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification.

Salary : up to $18 / hr depending on experience