HVAC Service Coordinator

Position Overview

As a Service Coordinator, you are the cornerstone of the Service Department responsible for managing the full lifecycle of service work : from initial inquiry to quoting, dispatch, billing, and collections. This role requires a solution-driven self-starter who thrives under pressure, works independently, and takes ownership without constant oversight.

You'll manage service quotes, dispatching, customer communications, and billing. Success in this role requires strong coordination skills, high attention to detail, and the judgment to act decisively in fast-moving situations.

Principal Responsibilities

Field Operations & Resource Coordination

• Collaborate with the Service Manager to plan and schedule all service work, including requests initiated by the Construction Department.
• Dispatch technicians for service calls, preventive maintenance, repairs, and construction assists; strategically assigning based on skill set, job requirements, and opportunities for training and development.
• Adjust daily schedules based on technician availability and job changes.
• Procure parts and materials, coordinate jobsite tools, cranes, lifts, and shop truck dispatch.
• Schedule and manage subcontractors for HVAC-related repairs and installations.

Invoicing, Cost Reconciliation & Accounts Receivable

Quoting & Estimating

Administrative & Stakeholder Support

Work Ethic & Culture Fit

We value people who :

Compensation details : 60000-80000 Yearly Salary

PI089ad2841254-26289-34678416