Accounts Receivable AgentA1 Professional Talent Service • Moore, OK, United States
Accounts Receivable Agent
A1 Professional Talent Service • Moore, OK, United States
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionWork well with others at a variety of levels within the organization Maintain a work environment that is comfortable, user-friendly, and organized Ability to adapt to new demands, reprioritize workload and address urgent demands quickly Ability to communicate effectively and respectfully to all associates and all internal / external Eagerness and ability to learn new skills, technologies and business processes quickly Ability to work well with others Ability to collaborate with cross-functional teams and across all levels of the organization Must be able to work inclusively, but also be able to work independently and without excessive supervision Strong oral and written communication skills Ability to maintain confidential employee information Attention to detail High School diploma or equivalent required 1-3 years customer service, administrative or accounting experience Above-average written and oral communications skills Microsoft Office Suite Experience Customer Service experience in one of the following industries a plus; Hospitality, Accounting or Commercial Oil & Gas
About the job Accounts Receivable Agent
Essential Functions :
- Provide AR support to hotel properties
- Each Agent will support an average of 4-6 hotels, depending on size
- Regularly contact customers, primarily via phone and e-mail regarding their open invoices with the hotel
- Provide duplicate invoice copies as needed
- Resolve customer billing disputes and / or escalate to supervisor / hotel as needed
- Some research and reconciliation may be needed
- Provide a high level of customer service to both our external and internal customers
- Promptly respond to all inquiries
- Other duties as may be assigned by supervisors
- Regular attendance is expected based on schedule and business needs
- Monday-Friday working and 8 hours, plus an hour off for lunch, somewhere between 7 : 00 AM7 : 00 PM, with weekend work on rare occasions
- Participation in employee events, onsite meetings, hotel visits and industry conferences are expected.
- Work well with others at a variety of levels within the organization
Ideal candidate will also possess the following characteristics :
resources
Qualifications :
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Account Receivable • Moore, OK, United States
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