Field Service Technician - Heavy Equipment

Posting Details

Job Details

Description

Holt CAT is the largest Caterpillar dealer of heavy equipment in the United States and we are seeking an experienced heavy equipment field service technician in the Georgetown, Texas area. This position is responsible for performing high-quality field service repair work on heavy equipment to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. Must be able to obtain a CDL and pass a DOT Physical.

Essential Functions :

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs moderate to complex repairs and minimal troubleshooting offsite with minimal supervision
• Performs moderate to complex troubleshooting and minimal diagnoses of equipment malfunctions and failures
• Removes and installs parts, disassembles and assembles components to CAT specifications
• Tests make adjustments and verify the proper operation of all repairs and adjustments
• Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete the job
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and the vehicle in good, clean, and working order
• Communicate job progress to supervisor and customer as needed
• Completes assigned jobs and tasks to meet flat rate time and re-work standards
• Works overtime as required by workload and customers’ needs
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technicians
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Qualifications :

A qualified candidate must have the following skills or abilities :