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Community Manager
Community ManagerModern HR • Canoga Park, California, USA
Community Manager

Community Manager

Modern HR • Canoga Park, California, USA
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The Community Manager will manage the day-to-day operations of a 70 unit property in Canoga Park. The right person will maintain the property and all related management functions including coordinating leasing and marketing efforts approve move-ins lease renewals resident and employee relations team building and other duties and responsibilities. Bilingual Spanish preferred. Must live onsite Apartment included!

  • Follow / implement / enforce all ethical / organizational / legal business standards
  • After hours point of contact for on-call Staff Answering Service and Courtesy Patrol
  • Reports : weekly monthly quarterly
  • Conflict resolution : staff residents
  • Spearhead / Supervise timely responses to resident needs concerns complaints
  • Coordinate efforts with Leasing Manager regarding resident events
  • Resident Retention
  • Point of contact for legal / evictions.
  • Physically representing property at legal proceedings.
  • Supervising / coordinate efforts with Assistant Manager regarding the pursuit of delinquency
  • Supervising / coordinating the pursuit of collections of past accounts
  • Reviewing / assessing market survey data
  • Approve forecasting rates / specials / concessions to achieve the propertys occupancy / income goals - Hot Sheets
  • Coordinating efforts with Leasing Manager regarding Offer to Renew / Lease Renewal letters
  • Resident letters payroll petty cash
  • Identifying areas of improvement
  • Establishing / maintaining SOP : front office maintenance
  • Application review / approval / override- if required
  • Proficient in voucher application process
  • Budget evaluation / control
  • Accounts Payable
  • Supervise maintenance department
  • Coordinate efforts with maintenance manager
  • Supervise marketing / leasing department
  • Ensuring all third-party advertisement sources are updated
  • Inspecting grounds / buildings / amenities
  • Quarterly meetings with ownership
  • Giving updates on property performance
  • Approve implementing specials
  • Oversee Inspections (balcony move outs annual safety) - Managers responsibility
  • Oversee Employee & Resident events Advertising and Decorating
  • Preparing / sending files to legal
  • All other tasks assigned by the Regional Manager

REQUIREMENTS

  • Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues.
  • Ability to create compose and edit written materials
  • Demonstrated knowledge of demographics surrounding the assigned community. Must be self-motivated and a positive team member with effective communication and client relations skills.
  • Demonstrated basic mathematical skills necessary to compute rents fees and other fiscal reporting tasks
  • Ability to exercise initiative and problem-solving skills
  • Ability to establish priorities and coordinate work activities
  • Possess professional friendly telephone and greeting skills
  • Demonstrated experience in providing customer service
  • Knowledge of computer systems including Microsoft Office programs Internet and email at a highly proficient level
  • QUALIFICATIONS & SKILLS

  • High school diploma required
  • Property Management Certification is a plus
  • 5 years of general work experience
  • 2 years of experience in residential leasing / sales
  • Previous supervisory experience a plus
  • Previous experience / responsibilities with operational planning and management a plus
  • Demonstrable computer abilities : Microsoft Office programs Internet and email
  • Previous experience with Yardi a plus
  • Excellent writing and speaking skills
  • BENEFITS

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • 401(k)
  • ModernHR is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race color national origin gender sexual orientation age religion veteran status disability history of disability or perceived disability and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

    Required Experience :

    IC

    Key Skills

    English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 70000 - 70000

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    Community Manager • Canoga Park, California, USA

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