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Manager

The Halal Shack BostonBoston, MA, US

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Job Description

Position Overview :

We are looking for an enthusiastic, hard-working, and ambitious General Manager to join our team . As a GM, you will be given the opportunity to work closely with our leadership team and gain hands-on experience in all aspects of restaurant operations. This is a unique, fast-paced role designed for high-energy individuals who want to advance quickly in the food service industry while also enjoying a significant amount of time off during the off-season.

You will work a demanding 32-week peak operational season, where you will be fully immersed in all areas of restaurant management, while honing your skills, learning the ins and outs of fast-casual operations, and growing your management expertise.

Key Responsibilities :

Training & Development :
With the mentorship of the Restaurant Manager, Assistant Managers, and senior leadership, learn the core competencies of restaurant management, including operations, staffing, customer service, inventory control, budgeting, and scheduling.
Assist in the daily operations of the restaurant to ensure smooth and efficient service during peak hours.
Participate in team development, training new employees, and promoting a positive work culture.
Operations Management :
Oversee the day-to-day operations of the restaurant, ensuring that service standards, food quality, and guest satisfaction remain at the highest levels.
Help manage inventory, order supplies, and ensure the restaurant is always fully stocked.
Monitor and enforce compliance with food safety and cleanliness standards.
Customer Service & Problem Resolution :
Lead by example in delivering exceptional customer service. Respond to guest feedback and resolve complaints in a timely and professional manner.
Assist with implementing new service initiatives and ensuring customer satisfaction.
Financial Oversight :
Work closely with leadership to understand and assist with budgeting, labor cost management, and achieving profitability goals.
Assist in tracking and reporting financial performance metrics.
Team Leadership :
Supervise and motivate front-of-house and back-of-house teams during shifts.
Help schedule staff and ensure labor costs stay within budget while maintaining appropriate coverage for peak hours.
Time Management & Flexibility :
Work a flexible schedule, typically Sunday through Friday, up to 60 hours per week during the 32-week operational period.

Qualifications :

Experience :

Prior experience in the food service or hospitality industry, ideally in a fast-casual or quick-service environment, is a plus.

Previous supervisory or leadership experience is required.

Skills & Attributes :

Strong leadership skills with the ability to motivate and inspire teams.

Excellent organizational and time-management skills.

Ability to work in a fast-paced, high-pressure environment.

A positive attitude with a focus on customer service and team collaboration.

Physical Demands :

Ability to stand for long periods and lift items up to 50 lbs.

Ability to work in a fast-paced, high-stress environment.

Other Requirements :

Flexibility to work up to 60 hours per week during the 32-week operational period, including evenings and weekends.

Compensation & Benefits :

Annual Salary : Competitive annual salary paid for the 32-week peak operational period

Off Season : Enjoy a significantly lighter workload for 16 weeks a year, with the flexibility to recharge and pursue personal interests.

Training & Growth : Intensive, hands-on management training with the potential for advancement to a full-time management position at the end of the training period.

We use eVerify to confirm U.S. Employment eligibility.

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Manager • Boston, MA, US