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Desk Assistant

Desk Assistant

Summit Harley-DavidsonLindon, UT, US
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Job Description

Job Description

Job Title : Desk Assistant (Sales Team Administrative Assistant)

Department : Motorcycle Sales

Supervisor : Sales Manager and / or General Sales Manager

Summary Description

Assist the Sales Management Team with administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive.

Duties & Responsibilities

  • Provide prompt, dependable, high quality, word processing to the Sales Department and Business Managers.
  • Provide high quality assistance to personnel to ensure a smooth running and productive sales environment.
  • Prepare letters, reports, financial contracts, and other correspondence.
  • Set-up and maintain an accurate easy to access filing system for all important documentation.
  • Package deals, track down titles, help find information needed to help fund / finalize deal.
  • Create schedule in ScheduleBase for Sales Department.
  • Create motorcycle hang tags in compliance with state regulations and company policies.
  • Analyzes and verifies customer information provided from Fit Specialists and ASMs and then enters information exactly as it appears in Lightspeed / Talon.
  • Prints reports from Lightspeed / Talon, Google Docs, H-Dnet, and other dealership systems as requested.
  • Updates notes and other information in various Google Sheets.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities

  • None

    • Qualifications & Job Requirements

  • High school diploma or the equivalent.
  • 2+ years’ customer service experience.
  • Must possess a positive attitude and show enthusiasm for the products we sell.
  • Must be computer literate and proficient with Microsoft Office Suite, along with general email / internet.
  • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
  • Must be able to multitask and input data with accuracy and efficiency in a high paced environment
  • Good verbal communication skills.
  • Pleasant phone manner.
  • Must maintain a professional appearance and a neat, well organized work area.
  • Valid driver’s license and a good driving record.

    • Physical Demands

  • Requires the use of both hands.
  • Frequently works on a computer in a typical office environment.
  • Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
  • Requires standing and / or walking for extended periods of time.

    • Working Conditions

  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.

    • In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his / her supervisor, as the supervisor sees fit for the position.

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    Desk Assistant • Lindon, UT, US