Assistant Community Manager Multifamily

Overview

When you join Hines you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence earning us a spot on Fast Companys esteemed annual list of the Worlds Most Innovative Companies as well as recognition as one of U.S. News & World Reports Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Assistant Community Manager - Multifamily with Hines you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks preparing monthly close-out and financial reports. Responsibilities include but are not limited to :

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent fees and other payments preparing daily bank deposits and reconciling bank accounts preparing financial reports and processing invoices and payables
• Reviews resident files and accounting records communicates with residents regarding outstanding balances implements procedures for collecting on delinquencies and enforces the lease to maximize revenue
• Adheres to Hiness established procedures related to evictions by following proper notice requirements evicting residents and representing the community as required in court hearings and eviction proceedings
• Reviews and submits invoices from vendors contractors and service providers for payment by reconciling work performed or products purchased
• Processes resident move-ins and move-outs by reviewing lease terms and requirements
• Promotes resident satisfaction and retention by responding to complaints questions and requests in a timely manner and taking appropriate action to resolve and address service issues
• Develop communications (flyers etc) for marketing purposes of events resident communication and the property
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work and coordinating maintenance and make-ready tasks with the maintenance supervisor
• Plan promote and deliver resident events and activities ensuring residents find value outside the walls of their apartment home
• Assists in managing the client / owner relationship by meeting with the owners conducting community tours providing updates and information about the communitys performance and responding to owner requests as needed

Qualifications

Minimum Requirements include :

Work indoors approximately 95% of the time and outdoors 5% of the time

Use olfactory auditory and visual senses to inspect building and detect emergency alarms

On occasion perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings

Ability to lift up to 25lbs

Though occurrences are rare be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters

Transfer properties and work overtime as business needs deem appropriate

Ability to work a flexible schedule including weekends and holidays

Compensation : $25 / hr-$27 / hrleasingincentivesandbonuses

Closing

At Hines we strive for excellence as a leading global real estate investment manager driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living office retail mixed-use logistics and life science projects all designed to enhance value connection and inspiration. Our strategic approach integrates local expertise with global knowledge taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices we recognize that the true driving force behind Hines success is our 5000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people offering comprehensive training competitive compensation robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team we cultivate an inclusive environment where everyone including our clients can thrive.

Hines is proud to be named to Fast Companys prestigious annual list of the Worlds Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

Required Experience :

IC

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Employment Type : Unclear

Experience : years

Vacancy : 1