Senior Employee Relations Specialist

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Responsibilities :

• Conduct thorough, effective, and impartial investigations in response to complex and sensitive employee related issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior level ER Specialist will have the proven ability to independently and effectively facilitate a broad range of cases and investigations, including highly complex matters.
• Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
• Serve as the primary point of contact for assigned investigations and collaborate / coordinate with necessary stakeholders (including Legal where needed) throughout the process and communicate regularly regarding pending investigations.
• Utilize effective interviewing and documentation strategies & techniques.
• Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings detailing the factual outcome of the investigation and make well supported recommendations on specific actions, countermeasures, operational improvements, and risk mitigation.
• Advise concerned parties of report findings appropriately, and track completion of agreed upon actions to a thorough completion of each case.
• Provide guidance and assist with the development and delivery of appropriate performance feedback and / or action plans including corrective / disciplinary documents and actions.
• Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employee relations issues, ensuring compliance with company policies and applicable laws and regulations.
• Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, utilizing designated case management tools / processes effectively.
• Provide guidance and support to HR Business Partners, managers, more junior Employee Relations Specialist(s), and others as needed.
• Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employee relations, making recommendations for policy updates or changes as necessary.
• May collaborate with cross-functional teams, including Legal, HR, and other stakeholders as needed to develop and implement effective employee relations educational material, strategies, policies, and / or procedures.
• May provide other policy, compliance and regulatory functions as assigned.

Requirements :

Education / Experience :

Candidates should be comfortable with an on-site presence within the South division to support collaboration, team leadership, and cross-functional partnership.

Benefits and Perks :

Competitive compensation

Flexible vacation policy and paid holidays, plus paid sick time off

Medical Insurance, Dental Insurance, Vision Insurance, Disability insurance (short-term and long-term), Pet Insurance

Employee-paid supplemental insurance options

Company-paid group life insurance

Employee Assistance Program (EAP) and Calm App subscription

Vested 401(k) with company match and financial wellness programs

FSA, HSA and commuter benefits options

Paid maternity leave, paid paternity leave, and fertility benefits

Career growth and learning

…and so much more!

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Welcome, your new opportunity awaits you.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us :

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including :

Physical Wellness : Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

Mental Wellness : Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

Financial Wellness : Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

Family Care : Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

… and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

California Residents : Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud : Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.