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Front Desk Supervisor

Front Desk Supervisor

Atrium HospitalityPortland, OR, US
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Front Desk Supervisor

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Career Growth & Learning 40% of our management hires are internal promotions!

Invest in Your Future 401(k) plan with company match.

Comprehensive Health Coverage Medical, dental, and vision insurance options.

Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.

Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Starting Pay : $21.00 / hour. Must have open availability including weekends and holidays.

We're seeking a Front Desk Supervisor who brings energy, leadership, and a passion for hospitality. You'll be the face of our hotel, creating memorable experiences for our guests and guiding our front desk team to deliver outstanding service.

What You'll Do :

  • Greet and check in guests with warmth and professionalism
  • Ensure accurate guest information, special requests, and VIP accommodations
  • Supervise and support front desk agents during shifts
  • Train new team members to deliver top-tier service
  • Resolve guest concerns with empathy and effective solutions
  • Collaborate with Housekeeping and Maintenance to ensure smooth operations
  • Share local knowledge to enhance the guest experience

What We're Looking For :

  • Previous hotel front desk experience is required
  • Supervisory experience or training is preferred
  • Strong communication skills and a naturally engaging personality
  • Tech-savvy with the ability to quickly learn hotel systems
  • Ability to stand for extended periods and work flexible shifts, including weekends and holidays
  • A genuine desire to make a positive impact on guests and team members

    • The Holiday Inn Portland Airport is conveniently located near Portland Airport and features 284 guest rooms, 9,000 sq. ft of event space and dining in our Latitude 45 Degrees Restaurant and Lounge. Our culture is built on the core values SPIRIT : Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. If these values resonate with you, we'd love to welcome you to our team!

    Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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    Front Desk Supervisor • Portland, OR, US