Regional Manager, Mission Volunteer Engagement (Southwest)

WHO WE ARE :

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Job Summary :

The Regional Manager, Mission Volunteer Engagement , is responsible for recruiting, cultivating, and supporting mission volunteers within Southwest region. This role ensures volunteers are effectively matched to roles, trained, and equipped to deliver impactful mission activities in their communities. The Manager fosters relationships with volunteers, amplifies their contributions, and works collaboratively with colleagues to expand the reach of mission programs.

Main Responsibilities :

Volunteer Engagement & Retention

Effectively engage volunteers to contribute in meaningful ways that build organizational capacity to support mission.

Implement recognition practices to retain and motivate volunteers.

Gather and share volunteer feedback to improve the volunteer experience.

Volunteer Recruitment & Cultivation

Identify, recruit, and match mission volunteers to priority roles in alignment with Society strategy.

Build pipelines of volunteer talent, ensuring diversity and inclusion.

Volunteer Training & Support

Provide orientation, resources, and support to volunteers, ensuring role clarity and confidence.

Act as a local point of contact and relationship manager for mission volunteers in assigned region.

Collaboration & Integration

Partner with staff colleagues across community programs, advocacy, and fundraising to integrate volunteers into priority initiatives.

Support execution of regional events, programs, and outreach through volunteer leadership.

What We're Looking For :

2-4 years of volunteer coordination or nonprofit program delivery experience.

Bachelor's degree or equivalent experience in nonprofit management, community engagement, or related field.

Strong relationship-building and communication skills.

Ability to organize, prioritize, and manage multiple projects.

Enthusiasm for working with diverse volunteers and communities.

Preferred but not required qualifications :

Bilingual in Spanish

Location Requirement :

This is a market-based role supporting our Southwest Region. The position requires regular, in-person attendance at meetings, constituent interactions, and events as well as travel as required and necessary up to approximately 50% of the work time. During the remaining time, work is primarily conducted remotely from either a home office or a National MS Society workspace (Society workspace not provided in all geographies).

Preferred Southwest states are as follows : Arizona, Colorado, New Mexico, Nevada, Oklahoma, Texas, and Utah

Compensation | Benefits :

The estimated hiring compensation range for this role is $50,000 - $60,000 . Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors.

In accordance with the Fair Labor Standards Act (FLSA), roles classified as exempt must meet applicable salary thresholds. As such, final offers may exceed the stated range to ensure compliance with federal and state exemption requirements.

You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people!

We're committed to supporting the growth of every employee through a structured and transparent approach to career development . We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.

This position is classified as Partner- Professional.

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS :

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume , and any other documents required, to the Resume / CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important : You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page .