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Guest Sales and Service Consultant - Front Desk

Guest Sales and Service Consultant - Front Desk

Massage Heights - IngersollDes Moines, IA, US
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Benefits :
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Training & development
  • Wellness resources
  • We’re looking for a motivated, sales-driven professional who thrives in a consultative sales environment . If you have experience selling memberships, high-end wellness services, or premium products (not just ringing up transactions), we want to hear from you!

    As a Lifestyle Consultant at Massage Heights , you’ll be the first point of contact for our guests —engaging in meaningful conversations to understand their wellness goals, recommending tailored membership options, and driving sales . If you’re passionate about health and wellness, excel at building relationships, and love helping people invest in self-care , this is the perfect opportunity for you!

    Why Join Us?

    Professional & Safe Environment – Work in a beautiful, serene setting focused on wellness.

    Paid Training – We invest in your success with thorough training.

    Employee Discounts & Complimentary Massages / Facials – Prioritize your own self-care.

    Competitive Pay + Commission & Bonuses – Earn what you’re worth with performance incentives.

    Schedule & Work Expectations

    4–8-hour shifts

    Weekends Required

    Your Role & Responsibilities

    Achieve monthly sales targets through effective membership and service recommendations.

    Engage guests by asking the right questions and matching services to their wellness needs.

    Deliver outstanding customer service , including professional phone etiquette and clear communication.

    Educate guests on the benefits of regular massage therapy and skincare.

    Collaborate with the team to create a positive, high-energy work environment.

    What We’re Looking For

    • Sales & Service Experience – Previous experience in sales, retail, or guest services required.
    • People-Centric Mindset – A natural ability to build relationships and engage with guests.
    • Goal-Oriented & Competitive – Motivated by sales goals, commissions, and personal growth.
    • Quick Learner & Tech-Savvy – Comfortable with computers and learning new systems.
    • Resilient & Solution-Oriented – Strong critical thinking skills , especially when handling guest concerns.
    • About Massage Heights

      At Massage Heights, our purpose is to Elevate the Lives of the People We Touch . We believe in the healing power of touch and are dedicated to helping our guests feel their best through therapeutic massage and skincare. As a national franchise with locally owned and operated Retreats, we foster a culture of care where team members feel valued, supported, and inspired.

      Our Core Values :

      Loyal. Authentic. Passionate. Diligent.

      Take the Next Step – Elevate Your Career!

      If you’re ready to join a team where sales and wellness go hand in hand , apply today!

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    Guest Consultant • Des Moines, IA, US