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Lead, Medical Assistant
Lead, Medical AssistantHealthcare Outcomes Performance Company • Sun City, California, USA
Lead, Medical Assistant

Lead, Medical Assistant

Healthcare Outcomes Performance Company • Sun City, California, USA
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  • serp_jobs.job_card.full_time
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ESSENTIAL FUNCTIONS

  • Autoclave and process instruments ensuring daily biologics and sterilization logs are completed accurately.
  • Maintain autoclave equipment documenting weekly and monthly maintenance per regulatory standards.
  • Mentor and guide Medical Assistants to ensure competencies are completed and maintained annually.
  • Collaborate with leadership and providers to ensure procedure schedules are optimized time slots are filled appropriately and cases are condensed for efficiency.
  • Coordinate complex procedures ensuring all resources and staff are prepared.
  • Ensure procedure center runs smoothly by proactively managing workflow staffing and patient throughput.
  • Step in to assist with daily tasks and patient care during staff callouts or PTO to maintain coverage.
  • Address patient or provider concerns / complaints professionally escalating to leadership when appropriate.
  • Participate in leadership and quality meetings related to clinical operations.

EDUCATION

  • High School Diploma or equivalent preferred.
  • Completion of a Medical Assistant and / or LPN program required.
  • Certification or Registration as a Medical Assistant (CMA RMA or equivalent) preferred.

    • EXPERIENCE

  • Minimum 35 years of experience as a Medical Assistant or LPN preferably in a procedure setting.
  • Prior leadership mentorship or scheduling coordination experience preferred

    • REQUIREMENTS

  • BLS certified through American Heart Association or AHA affiliated program.
  • Knowledge of autoclave operations sterile processing and infection prevention practices.
  • Ability to work collaboratively with providers and staff to optimize schedules and maintain patient safety.
  • Flexibility to assist across multiple roles and responsibilities as needed.
  • Strong documentation and organizational skills.

    • KNOWLEDGE

  • Sterile technique and autoclave maintenance.
  • Scheduling workflows for procedural environments.
  • Knowledge of front office workflow.
  • Equipment and implant coordination.
  • Regulatory requirements).

    • SKILLS

  • Professionalism when interacting with providers co-workers patients family members and the public.
  • Strong organizational and time-management skills.
  • Effective communication and problem-solving skills.
  • Proficiency in medical record documentation and scheduling systems.
  • Leadership and mentorship skills with ability to coach peers.

    • ABILITIES

  • Ability to project a pleasant and professional image as a CORE employee both at work and on social media.
  • Ability to adapt quickly in a fast-paced procedural setting.
  • Ability to resolve patient / provider concerns in a professional and empathetic manner.
  • Ability to step into direct patient care or support roles as needed.
  • Ability to prioritize multiple responsibilities and maintain attention to detail
  • Ability to demonstrate compassion when dealing with patient and family members.

    • ENVIRONMENTAL WORKING CONDITIONS

  • Clinical procedure center environment with exposure to biohazardous materials surgical instruments and sterilization equipment.
  • Fast-paced and patient-focused setting.
  • Occasional travel between centers may be required.

    • PHYSICAL / MENTAL DEMANDS

  • Ability to stand for extended periods during clinical operations.
  • Ability to lift push and move instruments supply boxes and equipment (up to 50 lbs).
  • Ability to maintain composure and focus under pressure in urgent or emergent situations.
  • Ability to handle patient interactions with professionalism empathy and discretion

    • ORGANIZATIONAL REQUIREMENTS

  • HOPCo Mission Vision and Values must be acknowledged and adhered to

    • This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.

    Key Skills

    EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Lead Medical Assistant • Sun City, California, USA

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