Community Manager

About us

The Yard is a company built to inspire and cultivate success. Featuring private offices and coworking in New York, Philadelphia, and D.C., the company has been instrumental in establishing growing businesses and motivating large companies across the U.S.

The Community Manager at The Yard provides overall location management and administrative support. In this role you will be required to wear many hats including ordering office supply stock, office equipment management, community development, brand standard maintenance, obtaining sales and occupancy goals, and basic office management.

Responsibilities include but are not limited to :

General administrative support to include, creating, maintaining and editing documents

Tour and sign new agreements for prospective new members

Facilitate move in and out process of rented spaces

Welcoming new members with an on boarding process including log ins, passwords and payment methods

Provide general administrative support

Handling incoming general phone and email enquiries

Coordination and distribution of mail and packages to members

Organizing meeting rooms

Ensuring that the location is presented in accordance with brand standards and a positive work environment is maintained

Organizing, budgeting and ordering office supplies as required

Curating monthly programming to cultivate a collaborative relationship with members and their network

Maintaining the detailed brand standards and aesthetics of the location

Ensuring maintenance issues are handled promptly and follow up is completed

Taking initiation to complete maintenance issues within your own location

Actively maintaining sales management software and initiating communication with potential members

Adhoc projects as required

Disposition :

Highly organized multitasking with excellent time management.

A high level of attention to detail and strong communication skills.

Ability to deliver quality service, efficiently and within required deadlines.

Passion for / experience in hospitality industry a plus

Passion for / experience in customer service and sales

Strong verbal and written communication skills

Calm demeanor under pressure

Benefits : 401(k)

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance