[LA] Community Manager

Since 2019, hello82 is a platform deeply rooted in the vibrant world of K-pop. We specialize in creating connections between fans and their favorite K-pop artists through a fusion of innovative marketing strategies, immersive music distribution, and providing unparalleled experiences that resonate with fans worldwide. As an independent music label and distribution arm, hello82 is rapidly expanding alongside the ever-growing community of K-pop fanbases. Some of our artists include : ATEEZ, P1Harmony, xikers, THE BOYZ, STAYC, and ONEUS.

About the role

Position : Fan Space Community Manager

Location : hello82 LA

Work Hours : Between 10 : 30AM - 7 : 30PM Local Time

Benefits : Health benefits, 401k, paid time off

This position will work alongside LA's Operational Supervisor to generate traffic through new and exclusive events, oversee the local fan space team, and work directly with Senior Management to uphold and maintain business expectations and standards.

Weekend Work is Expected

Key Responsibilities

• Lead daily Fan Space operations to drive customer volume, loyalty, and retention.
• Develop new and exclusive event ideas to generate traffic into local space.
• Lead, manage, and coach a team of 10+ employees.
• Work directly with Senior Management to accomplish quarterly goals and uphold brand standards.
• Track and merchandise inventory using a variety of data and organizational methods.
• Track and report daily sales and activity within the space.
• Communicate efficiently with Senior Management and Partner Location Management to meet dynamic deadlines.
• Stay up to date with local K-pop happenings to enhance LA's K-pop community.
• Build and nurture relationships while maintaining positive rapport with the local K-pop community.

Qualifications

There is no relocation assistance for this position.

In your cover letter, please tell us about your K-POP experience.

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