Description
SUMMARY :
The Executive Casino Host drives gaming revenues and profits by developing designated customer segments through increased visitation and play consolidation.
- Must be fluent in Chinese Vietnamese or Korean languages
JOB FUNCTIONS :
Relays and amplifies the benefits of Caesars Rewards membership and associated amenitiesEstablishes and maintains the good will of VIP patrons through personal interactionRepresents Horseshoe Baltimore at on-property and off-property events.Drives incremental income through booked trips and increased patron loyaltyExtends invitations and books patrons for special eventsBooks patron travel and hotel to Caesars Entertainment locationsAnalyzes patron account data to make strong business decisions for extending comps event invitations and incentives to drive businessConveys terms of loyalty program and incentives to current and future patronsServe as Caesars Entertainment Brand AmbassadorPartners and develops trusted relationships with other departments and team membersQUALIFICATIONS :
Must be fluent in Chinese Vietnamese or Korean languages.Bachelors Degree or 3 years in gaming marketing entertainment or public relationsProven customer service and telemarketing experienceAble to translate scripts and marketing materials in Chinese (Mandarin & Cantonese)Knowledge and understanding of Chinese Vietnamese and Korean culture customs and traditionsExcellent English-language writing and verbal communication skillsAbility to quickly grasp and use computer apps programs and databasesComfortable with managing administrative responsibilitiesProven account management analytical skillsMust be able to work flexible hours including weekends & holidays and accommodate last minute schedule changesMust be able to work outside of scheduled work hours and be on call 24 / 7COMPENSATION & BENEFITS :
$70000 - $80000Bi-Weekly Pay DatesPTO 401(k) Medical Dental Vision Life & Disability InsuranceIncentive Bonus ProgramKey Skills
Guest Relations,Administration Support,Brand Communications,Jboss,Entry Level Finance,Analytics
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 70000 - 80000