Description
Hitachi Rail is looking for an enthusiastic self-motivated Information Controller to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.
Technical Responsibilities
- Assist Train Controllers by organizing external communications and take up Train Controller duties as required
- Monitor the passenger movements at stations (platforms) and on board trains and liaise with Station Attendants and Train Stewards for passenger management;
- Monitor status of station equipment (e.g. SCADA : E&M, AFC, ECS, etc.)
- Liaise with station staff and ensure all train movements are coordinated during abnormal operation
- Perform shift and emergency duties when required;
- Communicate and work with third parties : ambulance, fire, police, etc
- Perform and carry out other duties as instructed / directed by the OCC Supervisor and OCC Manager
- Consider and evaluate safety issues in relation to all design reviews and related activities
- Advise, coordinate and supervise safe methods of work for yard operations and related activities
Health, Safety and Environment
Be aware and adhere to requirements affecting your role in relation to : Health, Safety, Security and the EnvironmentEnsure that effective Health, Safety, Security and Environmental management is embedded into the delivery of all work in line with established policies, systems, plans, procedures and work instructions by following the training you have been provided withTake care of your own health and safety and that of others that may be affected by your actions (including colleagues, our customers and communities in which we deliver services)Report all incidents and accidents immediately through appropriate reporting channels and take action to isolate any hazards and risksExhibit your commitment to an excellent Health, Safety, Security and Environmental culture among team members, peers, subcontractors and third partiesLook for ways to conserve energy, water and resources and minimize the generation of waste both within the workplaceFollow safe working procedures personally and wear appropriate protective gears as required and look out for the safety of othersTeamwork
Promote and deliver effective teamwork within own department and across departments and build rapport with co-workersEnsure effective communication by email, telephone or in person with co-workersShare thoughts and ideas openly and take into account what others have to sayEnsure appropriate handovers are in place between team members at end of shift to ensure continuity of service and deliveryEnsure appropriate communication and required actions take place between co-workers within different departments and within own departmentOperational Delivery
Ensure a culture of customer service excellence and continuous improvement is delivered across the organizationSubmit any scheduled reports or documentation required to supervisors or line managers as directedEnsure that whatever management systems and tools are mandated for your department are used responsibly and accurately, ensuring reporting timelines are met for data inputBe aware and adhere to all departmental operational procedures and instructionsBe aware and adhere to all Human Resources procedures and instructionsBe aware and adhere to the Quality Policy and all related procedures and instructions relating to your departmentQuality and Performance
Be aware and adhere to requirements affecting your role in relation to customer satisfaction and service deliveryEnsure that quality is embedded into the delivery of all work in line with established policies, systems, plans, procedures and work instructions by following the training you have been provided withFinancial and Commercial
Be aware and adhere to timekeeping and rostering proceduresEnsure accurate accounts of all working hours are recorded and verifiedRequirements :
A minimum of 2 years of work experience in a central control room or in or a train station environment delivering front line servicesA holder of degree or high diploma of post-secondary education in a related disciplineAbility to understand complex systems and possess good IT skillsFlexible with work scheduleEffective communication by email, telephone or in person with co-workersNote : In accordance with the DOT’s FRA and FTA programs, Hitachi’s substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions
Bargaining Unit : Teamsters Local 996
Starting pay : $28.05
Benefits :
Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, a Retirement Savings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.
We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at
It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at .
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
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