Valet Attendant - Baltimore, MD

Valet Parking Attendant

The Valet Parking Attendant provides outstanding service by safe parking and retrieving guest vehicles. As the first and last point of contact, Valet creates a welcoming and professional experience while ensuring safety and following all company procedures.

Deliver friendly, efficient, and safe valet services while maintaining the security of guest vehicles. Greet guests, manage vehicle drop-off / pick-up, support traffic flow, and provide helpful, professional service.

Responsibilities :

• Vehicle Inspections : Record vehicle condition and damage on claim tickets.
• Safety : Safely operate guest vehicles and follow key handling protocols.
• Compliance : Accurately clock in / out and report all tips.
• Housekeeping : Maintain cleanliness and organization of the valet area.
• Customer Service : Resolve guest concerns promptly and courteously.
• Professionalism : Arrive on time in uniform and follow all company policies.
• Team Support : Assist with additional duties as needed.

Knowledge, Skills, and Abilities

Competency Requirements

To perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education & Experience :

Licenses & Background Requirements :

Core Competencies

Hospitality, Customer Service & Communication :

Organizational Support & Adaptability :

Dependability & Safety :

Physical Demands & Work Environment

Technology & Communication Tools

About Parking Management Company (PMC)

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter / bell services across multiple industries including hotels, resorts, healthcare, and event venues.

With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experiencedelivering seamless, high-touch service to partners and guests alike.

Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.